Terms & conditions

1. About these terms

These terms are between you and Sunday Red Media, a marketing agency based in Warwickshire, United Kingdom (“we”, “us”, “our”). You can reach us at [email protected] or on 07764 188061.

This document has two parts:

• Part A — Website terms of use (sections 2 to 6). These apply to anyone who visits sundayredmedia.com. By using the site you accept them.
• Part B — Terms of service (sections 7 to 19). These apply when you engage us to do work.

Order of precedence. If there is a conflict, the following order applies: (1) a signed agreement between us; (2) an accepted written proposal or statement of work; (3) these terms. Nothing in a purchase order or your own standard terms applies unless we have agreed to it in writing.

We may update these terms. The version in force is the one published here when you use the site or when a proposal is accepted; changes do not apply retrospectively to work already agreed.

2. Using this website

You may use this website for lawful purposes: reading it, sharing links to it, contacting us, and — if you run a golf club — putting the advice into practice. That last one is actively encouraged.

You must not:

• use the site in any way that breaches applicable law or regulation;
• attempt to gain unauthorised access to the site, its server, or any connected system;
• introduce malware, or anything else designed to damage or interfere with the site;
• use automated tools to scrape or systematically harvest content at a scale that degrades the service;
• submit false information through our forms, or use them to send unsolicited or abusive messages;
• reproduce, republish or resell substantial parts of the site's content without our written permission;
• frame the site, or misrepresent your relationship with us.

We reserve the right to withdraw or restrict access if these terms are breached, and to report serious misuse to the relevant authorities.

Availability

We aim to keep the site available, but we do not guarantee uninterrupted access. We may suspend, withdraw or change any part of it without notice, and we will not be liable if it is unavailable for any period.

3. Intellectual property in this website

Unless stated otherwise, we own or are licensed to use everything on this site: the text, the articles, the design, the code, the graphics, the logo and the Sunday Red Media name.

What you may do — read it, print a copy for your own reference, quote a short extract with clear attribution and a link back to the source page, and share links freely.

What you may not do — republish articles in full, present our material as your own, remove attribution, use our name or logo to imply endorsement, or resell any of it.

If you would like to reproduce something substantial — for a county union newsletter, a members' magazine or a training course — just ask. We usually say yes.

4. Content, advice and no-reliance

The articles and guides on this site are published for general information. They are based on real work with real clubs, and we believe them to be accurate at the time of publication — but every club is different.

• Nothing on this site is professional advice tailored to your circumstances. It is not legal, financial, accounting or tax advice, and it should not be treated as such.
• Figures, benchmarks and worked examples are illustrative. Costs per lead, conversion rates and returns vary enormously by market, course, price point and execution.
• Prices shown for our services are indicative starting points, not offers capable of acceptance. A binding price only exists in a written proposal.
• Case study numbers and testimonials describe specific engagements. They are not a promise that you will get the same result.

To the extent permitted by law, we exclude liability for any loss arising from reliance on general content published here. Take professional advice before making a significant decision.

5. Links to and from this site

Where we link to third-party websites, we do so for information. We have no control over their content and accept no responsibility for it, or for any loss arising from your use of them.

You may link to our home page or any article, provided you do so fairly, legally, without damaging our reputation, and without suggesting any association or endorsement that does not exist. Do not frame our pages within another site.

6. Law applying to website use

These website terms, their subject matter and their formation are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction, although if you are a consumer resident elsewhere in the UK you may also bring proceedings in your home nation.

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Part B — terms of service

7. Scope of work and proposals

Everything we do starts with a written proposal or statement of work setting out the deliverables, the timescale, the fee and any assumptions. Work begins when you accept it in writing — an email saying “yes, go ahead” is fine.

• Proposals are valid for 30 days unless stated otherwise, after which costs may be revisited.
• Anything not listed is out of scope. We would rather be explicit than surprise you with an invoice.
• Change requests are quoted before they are actioned. Small changes are usually absorbed; anything material gets its own number.
• Rounds of revision are specified per deliverable — for example, film projects include one full round of notes. Further rounds are chargeable at our standard rate.

The free strategy call

The strategy call is genuinely free and carries no obligation on either side. Any recommendations given during it are general guidance under section 4, not a contracted deliverable.

8. Fees, invoicing and payment

• Payment terms are 14 days from the invoice date unless agreed otherwise in writing.
• All fees exclude VAT, which is added at the prevailing rate where applicable.
• Expenses — travel, accommodation, stock imagery, music licensing, third-party software bought for your project — are recharged at cost and agreed in advance where they exceed £100.
• Late payment. We may charge statutory interest and compensation under the Late Payment of Commercial Debts (Interest) Act 1998. Realistically, we will ring you first.
• Suspension. If an invoice is more than 30 days overdue we may pause work after giving you seven days' written notice. We will not delete anything or take a campaign down without telling you.
• Annual review. Retainer fees may be reviewed once a year with at least 30 days' notice. You may terminate under section 14 if you do not accept a change.

9. Advertising spend

Advertising budget is separate from our management fee, and it is always yours.

• Campaigns run inside your Meta, Google or LinkedIn accounts. Where you do not have one, we create it in your name and give you owner access.
• Platforms bill your payment method directly. We do not mark up media, and we do not take platform rebates.
• You set the budget and can change or pause it at any time by telling us in writing.
• Platform costs, auction dynamics and policy decisions are outside our control. We are not liable for account suspensions, ad disapprovals or algorithm changes imposed by a platform, though we will work with you to resolve them.
• You are responsible for the accuracy and legality of claims you ask us to advertise — pricing, availability, membership terms and any prize draw or promotion rules.

10. What we need from you

Projects run late for one reason far more often than any other: waiting on the client. So, plainly, we need:

• A named decision-maker with authority to approve work, and a realistic committee timetable if approvals need one.
• Timely feedback — normally within five working days of a deliverable being sent.
• Access to the accounts, systems, analytics, booking data and website we need, granted promptly.
• Accurate information: green fees, membership categories, opening times, society packages and availability.
• Rights to materials you give us — logos, photography, testimonials, member imagery. By supplying them you confirm you have the necessary rights and consents.
• Reasonable access on shoot days, plus member notification as described in our privacy policy.

Where a delay on your side pushes a project beyond its schedule, we will reschedule as soon as our calendar allows, and any fixed-date costs already committed remain payable.

11. Intellectual property in your project

What transfers to you

On full payment of all sums due, we assign to you all intellectual property rights in the final deliverables created specifically for you: campaign creative, copy, edited film and photography, website designs and code written for your project, and merchandise artwork.

You also own, from the outset and regardless of payment status:

• your ad accounts, business manager, pixels, conversion tags and custom audiences;
• every lead and contact generated by your campaigns;
• your analytics data and account history;
• your domain names and hosting accounts.

What stays with us

We keep ownership of our pre-existing materials and general know-how: our frameworks, templates, internal tooling, project boilerplate and the methods we have developed. Where any of it is embedded in your deliverable, you get a perpetual, worldwide, royalty-free licence to use it as part of that deliverable.

Third-party licences

Stock imagery, music, fonts and plugins are licensed on the terms of their supplier. We will tell you the scope of each licence — for example, whether a music track covers paid advertising — and you must stay within it.

Portfolio rights

We may show finished work in our portfolio, on social media and in proposals, and identify you as a client. If you would rather we did not, tell us and we will not — no reason needed, no effect on the fee.

12. Confidentiality and data protection

Each of us may receive confidential information from the other: membership numbers, financial performance, strategy, pricing, supplier terms.

• Confidential information may be used only for the purpose of the engagement.
• It may be disclosed only to people who need it and are under equivalent obligations.
• These obligations continue for three years after the engagement ends.
• They do not apply to information that is public through no fault of the recipient, was already lawfully known, is independently developed, or must be disclosed by law.

Data protection

Where we process personal data on your behalf — campaign leads, your member lists — you are the controller and we are the processor. We will process it only on your documented instructions, keep it confidential, apply appropriate security, help you respond to data subject requests and regulator enquiries, notify you without undue delay of any personal data breach, and return or delete it at the end of the engagement as you direct.

We will not add your leads or members to our own marketing lists. Our full position is set out in the privacy policy, which forms part of these terms.

13. What we promise, and what we do not

What we warrant

• We will perform the services with reasonable care and skill, in accordance with section 49 of the Consumer Rights Act 2015 and the Supply of Goods and Services Act 1982 as applicable.
• Deliverables will materially conform to the accepted proposal.
• We hold professional indemnity and public liability insurance appropriate to our work, and will evidence it on request.
• Our drone operations are conducted under a valid CAA operational authorisation, within airspace rules.
• We will not knowingly infringe a third party's intellectual property in work we create for you.

What we cannot promise

• Specific results. No agency can honestly guarantee a number of members, green fees or society days. Outcomes depend on your course, market, price, competition, weather and — very often — how quickly your team follows up a lead.
• Search rankings or platform reach. These are controlled by third parties whose algorithms change without notice.
• Continued availability of any platform, or that its policies or pricing will not change.
• Weather. Film shoots include a contingency date at no extra cost, but we cannot make the sun appear over Warwickshire in February.

Any forecast, model or projection we provide — including the return-on-investment calculator on this site — is an illustration built on assumptions you supply, not a forecast we stand behind.

14. Term, termination and what happens next

Retainers

Retainers run month to month. Either party may terminate by giving 30 days' written notice, to expire at the end of a calendar month. There is no minimum term and no exit fee.

Projects

Project work runs until the deliverables are accepted. If you cancel before completion, you pay for work done to that point plus any non-recoverable third-party costs already committed — travel, crew, supplier deposits, production runs.

Termination for cause

Either party may terminate immediately on written notice if the other commits a material breach that is not remedied within 14 days of being notified, or becomes insolvent.

On termination

• All outstanding invoices become due.
• We transfer ownership and administrative access of ad accounts, pixels, audiences and lead data to you.
• We hand over campaign assets, source files and a written handover note so your next agency or your own team can pick it up.
• We return or delete your personal data as you direct.
• Sections on intellectual property, confidentiality, liability and governing law survive.

We do not hold work hostage. If we part ways, you leave with everything that is yours.

15. Liability

This section limits what we owe you if something goes wrong. Please read it.

What we never exclude

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, breach of the terms implied by section 2 of the Supply of Goods and Services Act 1982, or anything else that cannot lawfully be limited. If you deal with us as a consumer, your statutory rights are unaffected.

What we do exclude

Subject to the paragraph above, and to the extent permitted by law, we are not liable for:

• loss of profit, revenue, business, anticipated savings, goodwill or reputation;
• loss or corruption of data, other than where we caused it and it was not recoverable from your backups;
• any indirect or consequential loss;
• losses arising from a third-party platform's act or omission, including account suspension, ad disapproval, outage or algorithm change;
• losses arising from information you supplied being inaccurate, or from your team's handling of leads.

Cap

Our total liability arising from or in connection with an engagement, whether in contract, tort (including negligence), breach of statutory duty or otherwise, is limited to the total fees paid by you to us in the twelve months immediately before the event giving rise to the claim — excluding advertising spend and third-party product costs, which pass through us rather than being earned by us.

Any claim must be brought within twelve months of the date you became aware, or ought reasonably to have become aware, of the circumstances giving rise to it.

16. Events outside our control

Neither party is liable for failing to perform where the cause is beyond its reasonable control — including acts of God, severe weather, flood, fire, epidemic, war, civil unrest, industrial action, failure of utilities or telecommunications networks, or the failure of a third-party platform.

We will tell you promptly, and we will work with you to reschedule. Where such an event continues for more than 60 days, either party may terminate the affected work on written notice, with fees payable for work completed.

17. If you are unhappy

We would much rather hear about a problem early than find out about it in a review.

1. Tell your day-to-day contact. Most issues are a misunderstanding of scope or a missed expectation, and they are usually resolved in a phone call.
2. Escalate in writing to [email protected] marked “Formal complaint”. We acknowledge within 2 working days and give a full written response within 10 working days.
3. If we still cannot agree, both parties will consider mediation through a recognised provider before starting court proceedings. Costs are shared equally. Nothing here prevents either party from seeking urgent injunctive relief.

If you are a consumer rather than a business, you may also be entitled to use an alternative dispute resolution scheme; we will tell you which one applies if it becomes relevant.

18. General

• Entire agreement. The signed agreement or accepted proposal, together with these terms and the privacy policy, is the whole agreement between us and supersedes any prior discussion.
• No partnership. Nothing creates a partnership, joint venture or employment relationship, and neither party may bind the other.
• Assignment. Neither party may assign or subcontract without the other's written consent, not to be unreasonably withheld. We may use trusted freelancers and remain fully responsible for their work.
• Non-solicitation. During an engagement and for six months afterwards, neither party will knowingly solicit the other's staff or contractors directly involved in the work, except through a general public advertisement.
• Third-party rights. No one other than the parties has rights under the Contracts (Rights of Third Parties) Act 1999.
• Severance. If any provision is found unenforceable, the rest continues in force.
• Waiver. A delay in enforcing a right is not a waiver of it.
• Notices. Written notice may be given by email to the addresses used for the engagement, and is deemed received on the next working day.

19. Governing law and jurisdiction

These terms and any dispute arising out of them, including non-contractual disputes, are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction, subject to the consumer qualification in section 6.